Privacy Policy

What information do we collect?

We collect information from you when you register on our site or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

Upon signing up, you will be asked for the following:

  • Your first name
  • Your last name
  • Your email address
  • Your phone number (this is optional)
  • Your country (this is used to personalise your searches)
  • Your preferred currency (this is used to personalise results on your searches)

Whilst you navigate the websites and conduct searches, your IP address may also be recorded to help personalise searches. This helps us to return local providers to you in your searches.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google's privacy policy here.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • We ask for some information such as your name and phone number so that we are able to send you alerts about your flights and to help personalise certain aspects of the site.
  • Your email address is used to send you alerts (this can be turned off in your account settings at any point) and can be used to send you any critical updates relating to your account. Given your permission on sign up, we may also send marketing communications to your email address. You can opt out of these at any point via your account settings page.
  • To personalise your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

    General Data Protection Regulations

    In line with General Data Protection Regulations (GDPR), Farelert is 100% committed to being transparent and open in regards to the way in which and method as to how your data is processed. This includes (but is not limited to) the data listed above. We will only ever share your information as and when required to either deliver our service's offering and/or to comply with legal and federal requests for such data. At no stage will we provide, sell, release or relenquish data or information for purposes beyond the core and intentional purposes of Farelert, it's subsidaries and the features offered. As a company we will happily communicate with any user to express the way in which their data is being processed; as well as to explain the security precautions we take to secure your data. We take your privacy seriously and will never take any action to forego user trust and will comply wholly with all stipulated laws, regulations and requirements as listed (but not limited to) those listed on this page.

    Do we use cookies?

    Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information

    We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third Party Links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Children's Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Online Privacy Policy Only

    This online privacy policy applies only to information collected through our website and not to information collected offline.

    Terms and Conditions

    Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

    Your Consent

    By using our site, you consent to our websites privacy policy.

    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

    Account/data deletion

    You can request your account and data to be deleted from our system by contacting us here.

    This policy was last modified on 7th May 2018